Contact Us
Questions? | Technical difficulties? | Suggestions? | Positive feedback? | Negative feedback? | Input? | Comments?
You're at the right place!
BELOW ARE A FEW HELPFUL LINKS WHICH MIGHT ANSWER YOUR QUESTION:
ACCOUNT/ORDER STATUS <- Check your order status here
ORDER COMPLETION/SHIPPING TIME <- Find order completion & shipping information here
BOW BACKINGS <- Find optional bow backings and how to add barrettes/clips to your bows here
BOW TRAINING TIPS / BACKING INFORMATION - Tips for bow training and more detailed information on various bow backings
BOW SIZING INFORMATION - Specifics on bow sizes
FREQUENTLY ASKED QUESTIONS PAGE Answers to some commonly asked questions
STILL HAVE QUESTIONS OR CONCERNS?
If the above links didn't answer your question(s), please use the convenient form below to send a direct message.
DIDN'T GET A REPLY?
Check your spam and/or junk email folders. Occasionally emails get redirected there and are easily overlooked.
PLEASE ENTER YOUR EMAIL ADDRESS CORRECTLY BELOW AS IT IS IS REQUIRED TO RESPOND TO YOU.
If you did not get a reply, you likely entered your email incorrectly. If an email bounces back, there's nothing more we can do to contact you.
IMPORTANT NOTICE:
THE ONLINE SHOP IS TEMPORARILY CLOSED DUE TO A POSSIBLE CANADA POST STRIKE. IT WILL RE-OPEN AS SOON AS CONTRACT ISSUES ARE RESOLVED AND THE POSTAL SERVICE CONFIRMS IT WILL CONTINUE DELIVERING PARCELS.
We are taking this action because your satisfaction is important to us. Should there be a disruption of postal service, we do not want any customer parcels stuck in the mail system. We thank you for your patience and understanding.
You may have noticed that you are unable to shop and the product pages say "contact us". This is because the online shop is temporarily closed. Please check back later. When the shop is open, you will be able to add items to your shopping cart.
If you'd be like to contacted when the shop re-opens, please message us via the Contact Us form below.
For those customers already on the re-opening notification list, you will receive an email when the shop opens.
